Your Kidney Health is Important – We are OPEN to see patients.
As your healthcare provider, we value — and are committed to — your health and the health of your family and caregivers. During this time it is vital that you take care of your kidney health. Dallas Nephrology Associates (DNA) wants to ensure your health at all times by prioritizing optimal health, safety, and infection control through additional sanitizing throughout our facility each night and throughout the day.
We are committed to continuing to do so with special vigilance and focus and are providing a number of ways that we can help our patients during this challenging time. We currently offer both in-person office appointments as well as telemedicine appointments.
Access to Our Providers: We are here for you and our offices are open. You may access your DNA provider anytime Monday through Friday, between the hours of 8:30 a.m. and 5:00 p.m. We are also providing alternate virtual care solutions, such as telemedicine as an alternative to coming into our clinics.
Telemedicine Visits: Our patients can now access our physicians through telemedicine for routine and urgent visits. New patients can also be seen by one of our doctors using telemedicine. Talk to your DNA doctor before coming to your scheduled appointment to find out if a telemedicine visit is right for you. Please check with your insurance provider to find out if telemedicine visits are currently covered. For more information on telemedicine, visit https://www.dneph.com/resources/telemedicine.
Patient Waiting Areas and Appointments: DNA considers the health and safety of our employees and patients to be our number one priority. With that in mind, we ask that you follow these required guidelines in order to provide a safer work environment for all involved. While visiting our offices, you may find additional guidelines that are unique to the DNA location you are visiting. Effective immediately:
- All patients will be required to wear a mask. If you do not have one, we will provide a mask for you.
- No visitors will be allowed in the waiting area at this time.
- We will be asking you questions about your recent travels and possible exposure to COVID-19.
- We will be taking your vitals such as temperature, weight, and blood pressure.
- We will be wearing appropriate Personal Protection Equipment (PPE).
- Additional cleaning and sanitizing measures have been put in place for your safety.
Lab Work: It MAY be necessary for you to have lab work completed prior to your appointment. Please check with your DNA physician first. LabCorp and Quest Diagnostics have both adjusted their processes to make it easier for you to safely complete your lab work. For more information on these adjustments, please visit telemedicine.
CDC-Recommended Cloth Face Coverings: The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure. For more information and instructions on how to make a cloth face covering, click here.
Nutrition During COVID: Eating healthy during the coronavirus crisis can be especially challenging for people with chronic kidney disease. Our team of dietitians are continuing to provide nutrition consults through telemedicine visits. We encourage you to take a look at some great tips provided by our team on how to best select healthier foods if you are sheltering at home or receiving additional support from a food bank.
Other Changes in Guidelines: We are continuing to closely monitor the evolving situation, carefully following the guidelines of the Centers for Disease Control and Prevention (CDC), and taking specific measures to protect you, your family, our employees and the communities we serve.
As things change, we will adjust our policies and practices to respond appropriately to new developments. At the same time, we will keep you informed about the best infection-control practices and what you need to know to keep yourself and your loved ones safe.
Below are a few important resource materials that may answer any questions that you or your family may have:
For additional information and updates, please revisit this page for updated info or contact us via phone at 214-358-2300.