Careers

Did you know? DNA has over 90 specialized physicians and over 25 conveniently located office practices across the Dallas Fort Worth Metroplex.

At Dallas Nephrology Associates, we believe the success of our medical group is dependent on the dedication and extraordinary quality of our physicians and employees.  For this reason, we are looking for individuals who possess these same characteristics, who treat patients with the respect they deserve and help patients and their families face treatment with dignity by providing compassionate care.

We believe in training and offering opportunities that contribute to the satisfaction and happiness that come from an excellent work environment and the feeling of a job well done.

If you are interested in joining our TEAM, click on the Employment Opportunities below.

CURRENT JOB OPENINGS – as of January 23, 2020

Administrative Opportunities

 

DIRECTOR OF CLINICAL OPERATIONS (Corporate)

Dallas Nephrology Associates (DNA) is a large independent single-specialty practice with numerous offices located throughout the Dallas-Fort Worth metroplex. DNA has a long-standing reputation of providing quality care to patients in the North Texas area and is currently accepting applications for the Director of Clinical Operations position.

The ideal candidate is a seasoned senior-level manager who has a range of experience in managing large teams of professionals, developing successful delivery of care programs, and delivering excellent patient care experiences. Focus points include efficiency, financial success, and redesigning workflows.

This Director will have broad responsibilities in planning, directing, and developing the clinical area(s) of the practice.

  1. Provides senior-level leadership for “Clinical Operations” to ensure organizational and annual goals are being met.
  2. Implement, monitor and assist in the development of value-based metrics within the organization. Actively monitor metrics and develop improvement plans.
  3. Provide day-to-day leadership and direct supervision of the Clinical Operations Manager and Office Manager.
  4. Engages in the planning and management of all clinical budgets to meet organizational goals.
  5. In partnership with the executive team, develop company-wide and site-specific goals and objectives designed to meet the Clinic’s mission and vision.
  6. Effectively communicates the organizational vision and strategic goals with staff in the clinical areas and engage site staff in the process of meeting organizational goals.
  7. Develop ongoing CQI activities that involve physicians.
  8. Deploy and monitor the implementation of standard protocols. Establish and review routine reports to monitor.
  9. Develop and implement overall staffing plan for a value-based future.
  10. Provides direction for overall operations including EHR use and other related systems, recommending additional technology to improve efficiencies and/or population health management.
  11. Coordinate the use of call center activities and monitor effectiveness.
  12. Oversee the viability and financial metrics with regard to all clinical areas.
  13. Monitor and manage all clinical operation cost centers and propose adjustments to operations as necessary.
  14. Organize, develop and implement a nurse practitioner structure of performance and metrics that is cost-effective and goal-oriented.
  15. Develop strong patient retention programs.

NECESSARY SKILLS

  1. Ability to be flexible and to possess quick critical thinking skills.
  2. Analytical skills are necessary to accurately follow the latest facility policies and legal regulations.
  3. Detail-oriented with good organizational abilities to keep day-to-day clinical activities running smoothly.
  4. Skilled communicator with interpersonal skills to collaborate with various professionals including physicians, nurses, researchers, facility administrators, and vendors.
  5. Problem-solving skills to implement a creative solution that won’t compromise patient care.

QUALIFICATIONS and REQUIREMENTS

Proven leadership overseeing a large outpatient clinical area with 10 plus years in clinical management and clinical operations experience. BSN required; Master’s Degree in Healthcare Administration, MBA, or related field desirable. Ambulatory care experience is desirable. Previous experience in the development of clinical policies and procedures and fiscal management required.

 

DIRECTOR OF REVENUE CYCLE (Corporate)

Dallas Nephrology Associates has an opening for a strong Director of Revenue Cycle. This position will be responsible for the day to day operations of DNA’s Billing and Managed Care departments and will implement the strategic initiatives in the department while providing support to the Supervisors and Manager.

This Position will also be responsible for the following:

  •  Direct all billing and collection activities to ensure the organization optimizes all revenue.
  •  Direct administrative responsibilities for:
  •  Patient Financial Services
  •  Revenue Integrity Billing and Compliance
  •  Managed Care Contracting’
  •  Chargemaster
  •  Collaborate with all areas of patient care
  •  Improve organizational performance by identifying opportunities for improvement in the revenue cycle process
  •  Provide hands-on guidance in the tactical, day-to-day activities
  •  Monitors and evaluates patient business services procedures for their effectiveness, accuracy and ensures that all Federal and State Billing regulations are adhered
  •  Ensuring efficient and correct payment processing to reduce the cost of patient accounting operations.
  •  Responsible for evaluating new technology to improve charge capture or collections

Requirements:

  • The ideal candidate will possess 10 yrs experience in a large Physician practice or Practice Management Organization, Requires a Bachelors degree. Advanced degree preferred.

 

MEDICAL CODING SPECIALIST (Revenue Cycle/Corporate/Viceroy)

Immediate opening for an individual to independently perform all activities associated with processing charges, claim production, A/R management and reporting functions for all services provided at the hospital or clinics. Qualifications include extensive knowledge of ICD-10 and CPT-4 coding, certified coder.  3-years collection experience with excellent analytical and organizational skills including MS Word and Excel experience.  Ability to manage multiple priorities, work well under pressure and function as a team player required.

 

PATIENT ACCOUNT REP (Revenue Cycle/Corporate/Viceroy)

Immediate opening for an experienced Accounts Receivable and credit specialist. Must be detail-oriented and possess excellent organizational, written, and verbal communication skills and have the ability to manage multiple priorities, work well under pressure, and function as a team player. Requirements include 3+ years of current experience of government, commercial and managed care insurance, and personal collections. Must have experience in determining correct actions including appeals, obtaining documentation, make appropriate adjustments, and processing in a timely manner. Must be able to reconcile account ledger and have a working knowledge of how to work both account balances as well as credit balances including insurance and patient refund requests. Knowledge of ESRD coordination of benefits a plus. Allscripts experience is helpful.

 

REVENUE CYCLE ANALYST (Revenue Cycle/Corporate/Viceroy)

  • The Revenue Cycle Analyst serves in an analytical and an internal “consultative” capacity providing data driven insights and action information to drive improvement, increase efficiency, and implement best practices in revenue cycle operations.
  • Develops and maintains department dashboards and distributes reports to appropriate audience. This includes departmental KPIs and reports, executive dashboards, staff productivity, and quality reports, etc.
  • Reports on daily operational statistics as requested by leadership, key findings, insights and recommendations to respective counterparts and plays an active role if requested in any and all A/R Management, Billing, and Denials Management related group forums.
  • Analyzes data for insights into claims management, and for special prevention and denials management projects. This includes identifying denial trends by root cause, payor-related issues, physician trends, etc.
  • The Data Analyst provides analytical expertise to help run the various corporate revenue cycle departments effectively and efficiently. Role involves collection of data in relation to billing, accounts receivable, denials, underpayments, appeals and audits. Respective data will need to be interpreted and analyzed.
  • Collect, organize, analyze, and disseminate significant amounts of information from various data sources with attention to detail and accuracy, including timeliness.
  • Provide primary support of revenue cycle.
  • Responsible for Charge Description Master (CDM) for all facilities: Audits, Maintenance (Changes/Configures/Price Increases/Updates), Usage Reporting, and Validation.
  • Collaborates with the managed care team and performs revenue modeling of managed care contract proposals in Allscripts Pathways Contract Management (PCON) and provides a detailed financial analysis to the managed care team.
  • REQUIREMENTS – Previous (10+ years) revenue cycle analyst experience in a healthcare organization. – Excellent analytical skills – Excellent excel and Pivot Table skills – Allscripts experience a plus.

 

SALES AND MARKETING PROFESSIONAL FOR RAENALI PUBLICATIONS (Corporate) 

Raenali Publications (a branch of Dallas Nephrology Associates) recently launched a comprehensive patient education program for licensing to nephrology practices, dialysis organizations, and other similar markets. We are looking to hire a motivated, proactive individual who can lead the sales effort and help nephrologists improve their practice while helping chronic kidney patients improve their lives. This is a great opportunity for you to be in on the beginning of this new enterprise.

POSITION SUMMARY

The primary responsibility of this position is to focus on identifying, interacting and selling the newly launched and innovative Raenali Publications product to nephrology practices (and/or their practice personnel) through a solution-centric method of identifying and solving the critical business/practice issue of inadequate or ineffective Chronic Kidney Disease (CKD) patient education. This requires 1) understanding the scope of Raenali services, the current US market including reimbursement for services, 2) providing each practice with a personalized understanding of how the product can meet their patients’ educational needs as well as the practice needs, and 3) having knowledge in evidence-based medicine skills/ language as well as business language in order to engage the practice through personalized, stimulating communication in a persuasive style tailored to the practices’ particular needs.

In addition, this position requires project management, coordination, development and in-depth knowledge and understanding of marketing to meet Raenali’s current business goals and strategies including special projects, marketing collateral, advertising, websites, events, and other projects as needed.

QUALIFICATIONS (Training, License, Certification, Degree and/or Experience)

Qualified candidates will be college-educated or equivalent experience with at least 5+ years of sales and marketing experience in the healthcare or related industry.

SPECIFIC ABILITIES:

  • Proven ability to develop and motivate others, lead through change and deliver on set objectives. Professional, proactive demeanor with a positive attitude and tone.
  • Superb selling skills with a proven track record of “closing the deal”, shows initiative and solution-oriented thinking, analytical, well-organized, excellent communication and interpersonal skills.
  • Ability to overcome objections and promote the Raenali product in alignment with all applicable laws, regulations and applicable policies.
  • Results-driven with exceptional attention to detail and knowledge around metrics and product.
  • Bilingual- Fluent in English and Spanish (written and verbal)
  • Must have the ability to travel overnight to various cities which may include international travel. Ability to work overtime as requested.
  • Must have experience with trade shows, WP engine website, CRM, Docusign, Microsoft Excel and PowerPoint or equivalent, project management software (such as Asana) and Webinar experience.
  • Digital marketing (SEO, content, inbound strategy) experience is a plus.
  • Prior experience with launching a new product is a plus.

 

Clinical Opportunities

CLINIC MANAGER (Dallas Bishop)

Experienced nurse or clinician needed to provide supervision and clinical support in our Dallas Bishop office practice. Responsibilities include managing the efficient operation of the facility and staff, following applicable policies, procedures, and standard workflows, and providing fiscal management in collaboration with the Director of Clinical Operations and Assistant/Manager designated for oversight of Clinical Operations.

Qualifications include an RN or LVN or similar with a strong clinical experience. Five years of experience or equivalent education in a clinical setting with physician office experience preferred. Prior management or equivalent experience required.  Must have excellent grammar, spelling, organizational and communication skills.  Must have proficiency in Microsoft Office applications and electronic health record..  Must demonstrate the ability to provide customer satisfaction, both to internal and external customers. Ability to adapt to a changing healthcare environment and the ability to effectively manage multiple priorities and initiatives while exemplifying a commitment to excellence.

 

CLINIC MANAGER (Dallas Transplant Institute)

Opening for an experienced RN to provide clinical and administrative oversight, supervision and leadership to the clinical/clinical support staff at DTI. This individual will direct, monitor, and evaluate the quality, appropriateness, and effectiveness of patient care and must be highly capable of working collaboratively with others, resolving conflict, providing leadership to nursing staff and support staff, and delivering optimal nursing care. Proven demonstration of sound management practices and characteristics of a competent professional nurse and leader in order to assess, plan, implement, and evaluate patient care and provide for staff development is required.

This individual is responsible for the development and management of the budget process for DTI, review of monthly financial reports, monthly statistical reports and additional management reports as assigned.  Responsible for Continuous Quality Improvement (CQI) and the HIPAA/Compliance Program for DTI.

Qualifications include a current Texas State RN License, 5 years’ experience in nephrology/transplant preferable, and a minimum of 5 years nursing management experience preferable. Candidates interested in this position should contact Carolyn Climer, Director of Clinical Operations at 214-366-6093.

 

FRONT OFFICE REP (DeSoto Charlton) 

Immediate opening for a service-oriented individual to provide front office support in our DeSoto Charlton office. Front office duties include greeting patients, scheduling, filing, and providing clerical support as needed.  Requirements include a minimum of 1-2 yrs front office/admin experience in a physician’s office or hospital setting. Excellent customer service skills required. Bilingual a plus.

 

FRONT OFFICE REP (Irving)  

Immediate opening for a service-oriented individual to provide front office support in our Irving office. Includes travel of one to two days per week to satellite offices. Front office duties include greeting patients, scheduling, filing, and providing clerical support as needed.  Requirements include a minimum of 1-2 yrs front office/admin experience in a physician’s office or hospital setting. Excellent customer service skills required. Bilingual a plus.

 

LVN/MA (Irving

Immediate opening for a service-oriented individual to provide clinical back office support in our North office. Clinical duties include charting, blood pressures,  EKGs, etc. Requirements include a minimum of 1-2 yrs clinical experience in a physician’s office or hospital setting. Good venipuncture and injection experience preferred. Excellent customer service skills required. Dialysis experience desired. Bilingual a plus.

 

VASCULAR ACCESS COORDINATOR (Viceroy)

Immediate opening for an RN/ LVN to perform the following duties: Obtaining access flow measurement data from all DNA associated  dialysis  facilities on a monthly basis; review data and send physician Access Flow Report monthly; provide adequate documentation for monthly surveillance monitoring; communicates with identified liaisons in each dialysis facility; assists in the input of data into a software program; communicates with physicians to help answer and educate regarding any access flow issues.

Qualifications include 5 Years of dialysis experience as an RN/LVN  preferably with dialysis facility vascular access coordinator experience.

 

 

Physician Job Opportunities

Physicians interested in exploring opportunities with Dallas Nephrology Associates may forward their CV and contact information to: moodyc@dneph.com

If you are interested in any of these positions, please contact our Human Resources Department.

Contact Information

J. David Knop, SPHR
Director of Human Resources

Dallas Nephrology Associates
1420 Viceroy Drive
Dallas, Texas 75235

Phone: 214-366-6129
Fax: 214-366-6174
Email: knopd@dneph.com