Visit with your DNA doctor without leaving your home.

As your healthcare provider, we value—and are committed to—your health and the health of your family. Dallas Nephrology Associates wants to ensure your health and safety by providing you with alternate virtual care solutions, such as telemedicine. 

Patients can use telemedicine for routine and urgent visits. New patients can also be seen by one of our doctors using telemedicine. Talk to your DNA doctor before coming to your scheduled appointment to find out if a telemedicine visit is right for you.  You may also want to check with your insurance provider to find out if telemedicine visits are currently covered. 


Telemedicine Appointment Guidelines and Tips

In preparation for your upcoming telemedicine appointment, we wanted to share some helpful guidelines and best practices.  CLICK HERE to review our Telemedicine Appointment Guidelines.  You may also want to review the Telemedicine FAQs at the bottom of this page.

Update on Labwork

It MAY be necessary for you to have lab work completed prior to your telemedicine visit. Please check with your physician first.


    Telemedicine FAQs

    What is telemedicine?

    Telemedicine is a virtual care platform that allows health care professionals and patients to meet by phone or video chat without having to travel to a clinic or leave their home.

    What do I need to have in order to have a telemedicine appointment with my doctor?

    You will need to provide the following:

    1. A patient must provide consent prior to their telemedicine appointment.
    2. You will need a telephone and access to the Internet.
    3. Visit our Telehealth Appointment Guidelines for additional information on equipment needed.

      What type of appointments is being done utilizing telemedicine?

      We are currently seeing existing patients for routine visits as well as new patients who need to be seen urgently by a nephrologist. Other types of appointments available through telemedicine include nutrition and supportive care consults.

      Where does a telemedicine appointment typically occur?

      Telemedicine appointments occur in private settings, such as a doctor in a clinic or office connecting to a patient who is at home or at another clinic. Patients should not receive telemedicine services in public or semi-public settings.

      Should I still come to my regularly scheduled appointment in the office?

      Please check with our office first before coming to your scheduled appointment. Your physician will assess whether it is medically necessary for you to come to our office for a face-to-face appointment. Some patient appointments may be able to schedule a telemedicine appointment or reschedule their regular appointment for a later date.

      How do I schedule a telemedicine appointment at Dallas Nephrology Associates?

      Please contact your DNA office and inquire about a telemedicine appointment.

      How many days will I have to wait in order to have a telemedicine appointment with my doctor?

      We can usually schedule your telemedicine visit at your convenience.

      Are telemedicine appointments considered to be HIPAA-compliant?

      Yes. For more info, visit the U.S. Health and Human Services Telemedicine FAQs.

      Does my insurance cover a telemedicine appointment and will I be required to pay a co-pay?

      Insurance may cover your telemedicine visit.  However, you will need to check with your insurance provider to find out if telemedicine visits are currently covered, including your out-of-pocket copayment, coinsurance, & deductible. Each plan determines the level of patient responsibility & coverage, so please be sure to check with your plan prior to scheduling.